Our Lesson Policies

Payments

1. Term lessons are paid in monthly instalments and are due at the first lesson of each month.
2. If the lesson is cancelled for any reason, the payment is still due on the day of the first scheduled lesson.
3. E-transfer payments are preferred but cash and cheques are also accepted and valid method of payment.
4. For payments made by e-transfer, send the payments to e-mail address corresponding to your music teacher
   ​
   Sarka Kvicinska (Brass, Keyboard, Recorder Lessons) kvicinskymusic@gmail.com  
   Michal Kvicinsky (Guitar Lessons) michalkvicinsky@gmail.com  
   

Cancellations and Absences

1. Cancellation of a lesson must be made AT LEAST 24 hours prior to the scheduled lesson time in order to receive a make-up lesson (for definition of a make-up lesson, please see below). 
2. No shows or failure to notify the school/teacher within 24 hours is considered a forfeited lesson.
3. If you know of dates ahead of time where you/your child cannot make a lesson, please notify your teacher when booking/paying for your lessons ahead for the next month.
4. There are NO refunds on unused or cancelled lessons.
5. Should you choose to take a break, unused lessons can be banked for you for a period of 3 months. Unused lessons after that time will be considered forfeited.
6. If you decide to discontinue your lessons for reasons other than health, two weeks notice is required
7. Weekly students have to maintain at least 3 lessons a month in order to keep their time-slot.​
   

 Teacher Cancellation

1. If the teacher cancels the lesson, they will attempt to reschedule the lesson to another day, otherwise the lesson will be credited into the next months bill.​

  

Make Up Lessons

1. Any lessons cancelled at least 24 hours ahead of the scheduled lesson will receive a make-up lesson at a time convenient to both the teacher and the student.
2. Typically, make-up lessons take place at an alternate time/day within the week. In some cases, the make-up lesson will be split and added after/before the original lesson time, enabling the student to have an extended lesson.
3.  Make-up lessons not used after 3 months will be considered forfeited.
4. A make-up lesson can be booked with your teacher directly.